Cora 4 Seat Rope Lounge Set

Rope

The rope elements of furniture can be cleaned and protected using the Fabric care kit. Please be aware that rope can slacken when cold but will rectify itself when returning to normal temperatures - this is completely normal.

Wood

Remove dust regularly with a clean soft brush and wipe down with a clean damp cloth. Use pads, mats and coasters under plates, glasses cups etc to protect them from scratches, spills, stains and heat damage. Wipe spills immediately to prevent staining. Wood is a natural material which reacts to weather conditions. Depending on weather type, the wood can swell or dry resulting in small cracks. The risk can be minimised by cleaning and/or treating the furniture at regular intervals and keeping it clean and dry with a soft clean cloth. We would advise applying Kettler hardwood shield (available to buy from our website) 2-3 times per year (table tops) and 1-2 times per year for chairs.

We recommend the following cleaning regime using Kettler wood aftercare treatment to keep the furniture maintained and looking its best:

• Kettler Hardwood Cleaner – during the Spring (once a year)
• Kettler Hardwood Colour Protector (smoke white for Cora, Brown for Chelsea, Hampton, Fiji, Beach, Kubu, Bali, Denver) – during the Spring (once a year)
• Kettler Hardwood Shield – Spring and Autumn (2-3 times a year)

Care products are available to buy from:
https://www.kettler.co.uk/spares-and-care/garden-furniture-cleaners-protectors

Elba wood elements:

1. Use our Hardwood cleaner. First moisten the wood with water. Apply the HARDWOOD CLEANER with a soft cloth or sponge. Allow to soak for 3 minutes. Brush the furniture clean with a scrubbing pad in the direction of the grain. Rinse furniture well with water. We recommended that you treat your teak furniture with Hardwood cleaner once a year at the beginning of April.
2. Use Instant Grey Protector for Elba. Apply a thin layer of Instant Grey Protector with a soft cloth. Allow to dry for 1 hour and then the wood has turned driftwood-grey. (If you wish to have a more intense grey colour, apply a second thin layer). We recommended that you treat your teak furniture with Instant Grey Protector once a year at the beginning of April.
3. Hardwood Shield On grey teak: apply carefully by dabbing (rubbing damages the grey patina). Make sure the Hardwood is 100% dry and free of dust. Apply a thin layer of HARDWOOD SHIELD with a soft cloth. Allow to dry for one hour and then apply a second thin coat of HARDWOOD SHIELD. Let the wood dry for 48 hours before exposure to moisture and rain. We recommended that you treat your teak furniture with HARDWOOD SHIELD twice a year April & October.

Storage: During Winter/wetter months store in a cool, dry and well ventilated location to prevent excessive shrinkage or expansion of the wood.
Moving parts such as locking mechanisms, catches and joints need to be checked/lubricated where necessary.

Prices INCLUDE delivery to UK mainland addresses in England, Scotland and Wales (exclusions apply). All standard deliveries are Monday to Friday (7am-6.30pm exclusions apply).

Unfortunately, at this stage we cannot deliver to any postcode commencing:
JE GY KW ZE HS BT and any code in the range: TR21-TR25 and Eire.

Please call us on 0845 026 5995 if you live in one of these postcode areas.

In addition, some postcodes attract a delivery surcharge and have extended delivery times:
Any code commencing: PA IV AB PH DD IM.
Any code in the ranges: PO30-38 and PO40-41

If you live in one of these postcodes, we will call you to arrange surcharge payment.

Returns

• Any item bought on our website includes a 14 day money back guarantee. If you wish to return the item, you must return it to us in its original packaging, in an unused and resalable condition.
• All returns made under the 14-day money back guarantee must be at your own expense (recorded delivery recommended).
• If we find the item to be used or not resaleable or outside of the timescales we will return to you at your cost.
• We will refund you via the same payment method within 14 working days of receiving the item back. This does not affect your statutory rights. If any item is returned as faulty and there is no fault covered by the warranty the item will be returned at your cost.
• To return an item, please email the after sales team at sales@kettlerdirect.co.uk. Include a copy of your invoice. We will send an authorisation code for returning the item.
• Any returns must include a copy of your invoice.
  Once your order has been placed, there is no facility to cancel your order. You will have to wait for delivery and then return following the guidelines above.